Real Time Traffic
Real Time Traffic
A CO-DRIVER THAT IS ALWAYS BY YOUR SIDE
Enjoy complete peace of mind when driving with a fully connected navigation system.
Real Time Traffic offers a wealth of useful services to make your life easier and your journey smoother, including real-time traffic updates, weather conditions, fuel prices and availability of parking spaces. These services allow you to stay focused on the road ahead wherever your journey takes you.
These live services are included free of charge for 3 years with all purchases of new vehicles equipped with CITROËN Real Time Traffic. When signed in, you are able to confirm the eligibility of your vehicle and subscribe.
The countries covered by these services are listed in the General Conditions of Sale and Use, which you can view by clicking here.
Please sign in or create an account to subscribe to this service
If you already use the MyCitroën App, you can sign in with the same details.
Sign in Create an accountFor all new vehicles equipped with a telematics box and ordered on or after July 1st 2023:
SOS&Assistance and Telemaintenance* services are included in the Connect ONE pack which is already included in the vehicle price.
The Ë-Remote Control & Connected Navigation services are included in the Connect PLUS pack, which requires a specific subscription. Connect PLUS is available and included in the vehicle price for a period of 12 months from the warranty start date. After this trial period, Connect PLUS will be available as a paid service. *Telemaintenance requires specific activation by the customer.
With Real Time Traffic, the system finds the best route in real time based on reliable traffic information from the expertise of TomTom and its 5-million-strong community of users.
Real Time Traffic is incorporated into the vehicle's central touchscreen and includes the benefits of voice control to ensure your eyes are on the road and hands are on the wheel.
Permanently Connected
If your Citroën is equipped with Citroën Connect Box Emergency and Assistance system (red SOS button in car), it has an inbuilt telematics box meaning all connected services work seamlessly. If your vehicle doesn't have this feature, the live connected services will only work when sharing your compatible smartphone's data connection.
Complete peace of mind
Real Time Traffic assists in planning journeys using real-time information, so that you can spend more time doing the things you love. Real Time Traffic helps you avoid traffic jams, provides fuel prices and suggests where to park: all thanks to live updates.
These services are delivered directly within your vehicle touchscreen, providing only the information you need and nothing else. No inconvenient adverts, no pop-ups, no requests to talk to an unknown co-user. Just the best GPS solutions, in real-time, brought together on your vehicle touchscreen - with configurable setting so you can choose the information on your display.
Real Time Traffic benefits from TomTom user community information to deliver you the best in-car service, without ever using your data for commercial purposes, so you can be sure you're in safe hands.
The road network is constantly evolving: traffic directions change, pedestrian areas expand and some roads are no longer accessible to cars. To get the most out of your navigation system and get optimal directions, make sure that all data is always correct!
If your vehicle is equipped with "Over-the-air" Map Update you don't have to give a though, it will do the updates automatically - but don't worry, even if it's not you can easily update your maps!
Regularly Visit the dedicated section on the Citroën website to check if any update is available for you: enter your VIN, check if there are new updates to download and follow the simple instructions.
Just follow the best route!
Live services:
- Real time traffic news
- Parking prices and availability
- Weather forecast on your journey
- Fuel stations information including pricing
- Speedcam / Danger Zone alerts
- Availability of electric vehicle charging points
Voice control supported and offering quick search for addresses and points of interest.
Do you want to know more on Connected Navigation?
Read the leaflet
HOW TO ACTIVATE & USE THIS SERVICE
1. Subscribe to the service: create an account, add your vehicle, and choose your services and checkout.
2. Once you have subscribed, you need to activate the subscription and settings in your car. Simply follow the relevant printable guide or video tutorial below. Remember services can take a few days to become active in the car, and will activate quicker if the vehicle is driven in area with good mobile signal.
C4 Cactus Hatch, New C5 Aircross SUV, New Berlingo and Berlingo Van, C3, C3 Aircross, C4, C4 Spacetourer, Grand C4 Spacetourer, Spacetourer, Dispatch van:
- Real Time Traffic In-Car Activation - Printable PDF Guide
- Real Time Traffic In-Car Activation - Video Tutorial
If you would like to benefit from Real Time Traffic services and your vehicle is not equipped with Citroën Connect Box Emergency and Assistance system, you use your smartphone's internet connection instead. You'll need to turn on your smartphone's WiFi hotspot. To do this, go to the smartphone configuration/settings and follow these steps (may vary between devices):
Connection sharing > Wi-Fi Hotspot > Mobile access point > Tethering