Telemaintenance

Telemaintenance

Telemaintenance

LET CITROËN LOOK AFTER YOUR SERVICE AND MAINTENANCE REMINDERS FOR YOU

You’ve got enough to think about without having to remember when your vehicle needs servicing.  With our advanced Telemaintenance, Citroën continuously monitors the key functions of your vehicle and can let you know as soon as there is something that might need some extra attention.  

Telemaintenance is provided free of charge by Citroën for a minimum of 3 years, or for as long you own the vehicle and remain subscribed.  Full information can be found in the Telemaintenance Ts&Cs.

Choose your subscription

For all new vehicles equipped with a telematics box and ordered on or after July 1st 2023:
SOS&Assistance and Telemaintenance* services are included in the Connect ONE pack  which is already included in the vehicle price.
The Ë-Remote Control & Connected Navigation services are included in the Connect PLUS pack, which requires a specific subscription. Connect PLUS is available and included in the vehicle price for a period of 12 months from the warranty start date. After this trial period, Connect PLUS will be available as a paid service.        *Telemaintenance requires specific activation by the customer.

Telemaintenance
Teleservices

With our Telemaintenance alerts service, we will let you know when a service or maintenance connected alert indicates that your Citroën needs some extra attention. In the meantime, you can be confident that your vehicle is working as it should be; that’s carefree motoring. 

Intelligent and Trustworthy

You can rest assured that all of your vehicle’s data is secure and encrypted so that only trained professionals can access it.  We will only transmit information received from your vehicle to your preferred Dealership.

This means they can be informed in advance of your vehicle requirements, helping to ensure you are back on the road as soon as possible.

teleservices

Integrated assistance

Citroën continuously monitors the status of your vehicle to let you know as soon as there is an alert that needs your attention.

Citroën alerts for your vehicle include:

 

  • Service due 
  • Fluid levels
  • Powertrain
  • Safety systems
  • Electrical system
  • Braking system
  • Driving assistance system
  • Tyre sensors

 

Teleservices

HOW TO ACTIVATE THE SERVICE

If your vehicle is equipped with Connect Box Emergency & Assistance System it is connected services ready.

All you need to do is sign into your account, add your vehicle and subscribe to Telemaintenance.

We can then remotely activate your vehicle and start to provide you with this free of charge service.